How we protect your privacy

At FieldForce Planning we are committed to protecting your privacy. We use the information we collect about you to process orders, improve our marketing and to provide a better browsing experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order is progressing.

When you sign up for our eZine, we need only an e-mail address--which we use to send the information you requested.

When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

We personalize your browsing experience by using your purchases to shape our recommendations about reports or other products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop its design and layout.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new FieldForce Planning services, and special offers we think you'll find valuable.

How does FieldForce Planning protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store your report details between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features on our site.

Will FieldForce Planning disclose the information it collects to outside parties?
FieldForce Planning does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@fieldforceplanning.com. (If you use more than one e-mail address, send this message from each e-mail account you use.) Also, FieldForce Planning may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Your details may also be disclosed to the suppliers of the data you have purchased to comply with their licensing requirements.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make using our site at FieldForcePlanning.com possible and to enhance your overall browsing experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@FieldForcePlanning.com.

Your consent
By using our Web site, you consent to the collection and use of this information by FieldForce Planning. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
FieldForce Planning welcomes your questions and comments about privacy. Please send e-mail to feedback@fieldforceplanning.com